Whizkey Technology Services launches to help Philippine businesses manage growing IT demands

Whizkey Technology Services, Inc. has officially launched as a managed services provider focused on helping Philippine businesses manage their IT operations without the cost and complexity of building a large in-house team. The company was founded by the owners of Global Sapphire Filipinas, Inc., (GSI), an IT systems integrator with more than 20 years of hands-on experience working on major technology projects for some of the Philippines’ leading companies, covering areas such as data center modernization, virtualization, multi-site networking, security remediation, and software solutions. That experience led to the creation of Whizkey and its focus on managed IT services. “Many businesses today have invested in new technology but do not always have enough people or specialized skills to manage those systems effectively. Based on our experience, 50% of our current customers face a shortage of manpower, skills, and expertise needed to run their IT environments. In some cases, IT administrators are also responsible for managing as many as 10 different IT tools, ultimately leading to quality issues,” explained Mary Ann Palad, President & CEO of Whizkey Technology Services, Inc. Security is another concern. Based on Whizkey’s own estimates, 70% of companies deprioritize investments in IT security tools, even as businesses become increasingly dependent on technology and more exposed to cyber threats. Whizkey was created to address these challenges by providing ongoing management of an organization’s entire IT environment, rather than focusing on individual products or systems. “Instead of offering isolated technology solutions, the company developed a service model that treats an organization’s entire IT environment as one connected and accountable ecosystem. This philosophy was born from years of leading complex technology initiatives — including data center modernization, virtualization deployments, multi-site networking projects, and security remediation programs,” Ms. Palad said. The company’s services cover the day-to-day work required to keep IT system running, including monitoring, governance, patching, capacity planning, and incident preparedness. Customers can choose the level of support that fits their operations, from 24/7 monitoring for mission-critical systems to standard business-hours support. “The strength of Whizkey lies in the diversity and depth of our expertise. The founding team brings together seasoned systems integrators, cloud and virtualization architects, data engineers, database administrators, and cybersecurity leaders. This mix of experience is particularly significant for businesses that need access to specialized expertise but do not have the resources to maintain those skills in-house. Together, we created a managed services operating model designed around customer success, with clearly defined service level agreements, transparent reporting, and flexible support options,” Ms. Palad said. The company is also positioning its local presence as an advantage. Having worked with some of the biggest businesses in the Philippines, the company understands the realities of operating in the local market, including regional business practices, regulatory requirements, and the need for responsive, on-site support. Whizkey combines its local knowledge with automation, standardized processes, modern security controls, and established technology partnerships. “Our goal is straightforward, we want to help businesses keep their IT systems reliable and secure, while giving them access to the expertise they need without having to build a complicated IT operations team from scratch,” Ms. Palad said. Spotlight is BusinessWorld’s sponsored section that allows advertisers to amplify their brand and connect with BusinessWorld’s audience by publishing their stories on the BusinessWorld Web site. For more information, send an email to online@bworldonline.com . Join us on Viber at https://bit.ly/3hv6bLA to get more updates and subscribe to BusinessWorld’s titles and get exclusive content through www.bworld-x.com .